General terms and conditions Aalvink Meat Specialties
1. General
1.1.
Aalvink vleesspecialiteiten v.o.f biedt diensten aan betreffende het verkopen van vleesproducten en aanverwante artikelen door heel Nederland.
1.2.
In deze algemene voorwaarden wordt verstaan onder:
– Aalvink vleesspecialiteiten v.o.f gevestigd aan de Zwanenweg 17, 7687ag te Daarlerveen, ingeschreven bij de kamer van koophandel Oost onder handelsregisternummer 62485849.
– Koper: de natuurlijke persoon, maatschap, vennootschap of rechtspersoon die aan 62485849 opdracht heeft gegeven tot het uitvoeren van een dienst.
– Website: de door Aalvink vleesspecialiteiten v.o.f gehouden website met als URL https://www.aalvink.nl
1.3. Aalvink Vleesspecialiteiten vof reserves the right to amend and/or supplement these General Terms and Conditions.
2.Offer and Agreement
2.1 Offers or quotations should be regarded as invitations to potential Buyers to make an offer. Aalvink Vleesspecialiteiten vof is in no way bound by such offers or quotations, nor by any offer made by potential Buyers, unless this has been unequivocally recorded in writing. The potential Buyer’s acceptance of an invitation to make an offer is considered an offer and only leads to the formation of an agreement if the other provisions in this article have been complied with.
2.2 An offer by the potential Buyer as referred to in article 2.1 is deemed to have been made in 1 of the following circumstances:
– The potential Buyer has fully entered the details on the appropriate entry screen of the Website and has sent the relevant details to Aalvink vleesspecialiteiten v.o.f. by electronic means.
This data has been received by Aalvink vleesspecialiteiten v.o.f.; or
– Aalvink vleesspecialiteiten v.o.f. has issued a personalized offer to the potential Buyer, which offer has been approved in writing by the potential Buyer.
2.3 An agreement is concluded at the moment an order confirmation has been issued to the Buyer or, in the event the offer is made via the Website, has been sent by e-mail to the e-mail address provided by the Buyer.
This agreement can be revoked by Aalvink vleesspecialiteiten v.o.f. in the event the Buyer does not comply with the conditions set by Aalvink vleesspecialiteiten v.o.f. or if at any time it appears that the Buyer has not complied with the conditions in the past.
2.4 Information, images, verbal notifications, statements, etcetera regarding all offers and the most important characteristics of the products provided in any way by Aalvink vleesspecialiteiten v.o.f. are provided as accurately as possible. However, Aalvink Vleesspecialiteiten vof cannot guarantee that all offers and products are fully in accordance with the information given. Deviations cannot be grounds and/or grounds for compensation and/or dissolution.
3.Prices
3.1. All prices are expressed in Euros, in accordance with the relevant legal regulations, and include sales tax. The Buyer owes the price that Aalvink Vleesspecialiteiten vof has communicated to it in its confirmation in accordance with Article 2.3 of these terms and conditions. The purchase price is due in advance, to the extent that until payment is made, Aalvink vleesspecialiteiten v.o.f. will not deliver any products.
3.2. Obvious (manipulation) errors in the quotation, such as obvious inaccuracies, can also be corrected by Aalvink Vleesspecialiteiten vof after the agreement has been concluded. Special offers are only valid while stocks last.
4.Payment
For orders via the Website, the Buyer can pay in advance, via iDeal and Paypal. If a payment method with a credit card is chosen, the conditions of the relevant card issuer apply. Aalvink Vleesspecialiteiten vof is not a party to the relationship between the Buyer and the card issuer.
5.Delivery and Delivery Time
5.1 Orders are delivered by or on behalf of Aalvink Vleesspecialiteiten vof as soon as possible after payment by the Buyer or on the delivery date specified by the Buyer. The delivery time indicated by Aalvink vleesspecialiteiten v.o.f. is only an indication, from which no rights can be derived. If the buyer needs the goods on the weekend then have Thursday delivery. Saturdays are not delivered. Cancellations will not be accepted by us in this case.
5.2 Deliveries take place at the address specified by the Buyer during the conclusion of the agreement. We are not responsible for closed declarations of the specified address.
5.3 The Buyer is obliged to take delivery of the purchased item within the agreed period and/or at or near the agreed time. If in the order confirmation as referred to in Article 2.3. If no agreed term and/or at an agreed time as referred to in the previous sentence is stated, a term of three working days after the order has been placed. The cooling-off period referred to in Article 7:46d paragraph 1 of the Civil Code does not apply, as it concerns goods that can spoil or age quickly, as referred to in Article 7:46d paragraph 4 sub 4 of the Civil Code.
5.4 If, at the intended time of delivery by the letter carrier, neither the Buyer nor a person designated by him is present at the delivery address or the Buyer or the above-mentioned designated person is unable or unwilling to accept the package, Aalvink vleesspecialiteiten v.o.f. will no longer guarantee the proper temperature of the contents of the package from that moment on.
In such a case the delivery person will, if possible, hand over the package to the neighbors or other neighbors or offer it again at a later time and the package will be kept in the freezer. . Every piece of meat that goes into the box is vacuum packed. However, sometimes packaging can become loose and/or leaky during transport. This is not a problem for quality and we unfortunately cannot prevent it. Just make sure that if you want to keep it longer, the product is kept properly packaged in the freezer and eaten within 2 months. Discoloration may also occur as an ice-cold gel pack lies against the fresh meat.
This does not affect the quality of the products.
5.5 Immediately after receipt, the Buyer must check the products. If the Buyer receives products in bad condition or receives products that do not meet the quality requirements that may be set for the products, we request that the Buyer inform us immediately and no later than within six hours of receipt. For this, the Buyer can contact our customer service via info@Aalvink.nl. Our customer service ensures that the complaint is dealt with as quickly as possible. Complaints can also be sent to the postal address of Aalvink Vleesspecialiteiten vof as stated in article 1 of these general terms and conditions, or to the visiting address as stated in article 1 of these general terms and conditions.
6.Force Majeure
6.1 In the event of force majeure, Aalvink Vleesspecialiteiten vof is not obliged to fulfill its obligations towards the Buyer. Aalvink vleesspecialiteiten v.o.f. shall be entitled to suspend its obligations for the duration of the force majeure.
6.2 Force majeure shall be understood to mean any circumstance beyond its control as a result of which the fulfillment of its obligations to the Buyer is prevented in whole or in part. These circumstances include strikes, fire, business disruptions, energy disruptions, disruptions in a (telecommunications) network or connection or communication systems used and/or the Website being unavailable at any time, non-delivery or late delivery from suppliers or other third parties engaged and the absence of any license to be obtained from the government.
7.Personal data
Aalvink Vleesspecialiteiten vof will only process the Buyer’s data in accordance with its privacy policy. All data made available by (potential) Buyers for deliveries are handled with the utmost care and stored securely. This information is only used internally by Aalvink Vleesspecialiteiten vof and is in principle not provided to third parties. Aalvink meat specialties vof observes all applicable laws and regulations in this regard. Also read our privacy policy .
8. Liability and Indemnification
8.1.
Aalvink vleesspecialiteiten v.o.f is nimmer aansprakelijk voor enige indirecte schade van de Koper of van derden, waaronder begrepen gevolgschade, bedrijfsschade, vertragingsschade, winstderving of letselschade, of enige (andere) indirecte schade, uit welke oorzaak dan ook en door wie ook geleden.
8.2. The Buyer indemnifies Aalvink Vleesspecialiteiten vof against all claims from third parties, for whatever reason, with regard to compensation for damage, costs and/or interest, caused by, occurring at or in any way related to the goods delivered by us. quo our performance performance.
9. Other provisions
9.1. All judicial and extrajudicial costs of whatever nature that Aalvink Vleesspecialiteiten vof has had to incur as a result of the Buyer’s failure to fulfill its (payment) obligations will be borne by the Buyer. In the event of late payment, Aalvink vleesspecialiteiten v.o.f. shall be entitled to dissolve the agreement with immediate effect or to suspend (further) delivery until such time as the Buyer has fulfilled its payment obligations in full, including payment of (extra) judicial costs of any nature whatsoever.
9.2 The agreements entered into by Aalvink vleesspecialiteiten v.o.f. shall be governed by Dutch law.
The “Uniform Law on the International Sale of Goods”, the “Uniform Law on the Formation of International Sales Agreements for Goods” and the “1980 Vienna Convention on the International Sale of Goods” as well as any current or future international regulation on the sale of goods, the effect of which can be excluded by the parties, are hereby expressly excluded.
9.3. In the event of a dispute, the relatively competent court in the Netherlands has jurisdiction
Addition per 09-08-2017
9.4 Because the products are perishable, it is important to contact us within 6 hours of receipt if a product does not meet the requirements. The normal Right of Withdrawal does not apply to perishable products.
9.5 Complaints: It is always possible that something does not go quite as planned. We recommend that you first notify us of any complaints by sending an email to info@www.aalvink.nl. When you report a complaint to us, provide this with pictures of the product, packaging and measured core temperature otherwise we can not handle your complaint. If this does not lead to a solution, it is also possible for consumers in the EU to file complaints via the ODR platform of the European Commission. This ODR platform can be found at http://ec.europa.eu/odr. If your complaint is not yet being handled elsewhere, you are free to file your complaint via the European Union platform.
Article 10 does not apply but is required to state
Article 10 – Right of Withdrawal
When purchasing products:
1. When purchasing products, the consumer has the option of dissolving the agreement without giving reasons for a period of 14 days.
This reflection period starts on the day after receipt of the product by the consumer or a representative previously designated by the consumer and made known to the entrepreneur.
2. During the cooling-off period, the consumer will handle the product and packaging with care. He will only unpack or use the product to the extent necessary to assess whether he wishes to keep the product. If he exercises his right of withdrawal, he will return the product with all accessories supplied and – if reasonably possible – in the original condition and packaging to the entrepreneur, in accordance with the reasonable and clear instructions provided by the entrepreneur.
3. If the consumer wishes to exercise his right of withdrawal, he is obliged to make this known to the entrepreneur within 14 days, after receipt of the product. The consumer must make this known by means of the model form. After the consumer has indicated that he wishes to make use of his right of withdrawal, the customer must return the product within 14 days. The consumer must prove that the delivered goods have been returned on time, for example by means of proof of shipment.
4. If the customer has not made it known after expiry of the periods referred to in paragraphs 2 and 3 that he wishes to make use of his right of withdrawal resp. has not returned the product to the entrepreneur, the purchase is a fact.
In case of delivery of services:
5. In the case of delivery of services, the consumer has the option of dissolving the contract without giving reasons for at least 14 days, starting from the day of entering into the contract.
6. To make use of his right of withdrawal, the consumer will follow the reasonable and clear instructions provided by the entrepreneur with the offer and/or at the latest upon delivery.
The normal Right of Withdrawal does not apply to perishable products.